Services / Interview and survey

The objective of this service, more oriented on intranets, is to understand the user needs when redesigning the site. We evaluate the needs thanks to detailed questionnaires and a series of interview. The following elements play an important role in the scope of these interviews:
number of question
number of interviewees
type of questions (open / closed)
the time available to conduct the interview
the form: email / online / paper ?
scope of the study (on existing or future elements)
This type of work should be accomplished in close collaboration with the client as a result of its "political" nature.

Key elements:

Preparation, interviews, analysis and detailed report.


Our pricing is based on the client size since the impact of our work might greatly vary. Example: If our recommendations lead to a time saving of 5 minutes daily for 4'000 employees, it will not have the same impact, and value, than improving a process for 20 employees... Hence the different pricing. Project duration is also, of course, a significant criteria in our calculation.

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