Site map
Index and introduction
About the company
Our history
Profile of the director
Our principles
C2SP's news 2005
C2SP's news (archives 2000-2004)
Presentation of the services
Project management
Web site audit
Intranet audit
Extranet audit
Usability testing
Cultural analysis
"Best practices" analysis and strategic consulting
Benchmarking of your site
Interviews and survey to improve your (intranet)
Usability test training
Ecommerce website, usability training
Our clients
List and feedback from our small to medium size companies' clients
List and feedback from our major accounts
C2SP's partners
Documents area index page
What is the cost of bad Internet usability for my country ?
What is the cost of bad usability for my company ?
Who are the users ?
Definition: usability
top 10 questions about the intranet
top 10 errors about the intranet
top 10 mistakes about the intranet
What is a site audit ?
Reports by industries

Real estate industry - October 2000
Building industry - November 2000
Luxury hotels industry - November 2000
Watch making industry - November 2000
Banking industry - December 2000/January 2001
Common Mistakes, introduction

Referencing strategy - September 2003
Links: displaying links - September 2003
Printing - September 2003
Prices and multiple currencies - September 2003
Search tool - September 2003
Forms - October 2003
Misuse of Flash - October 2003
Another problem with a form - January 2004
Language change - January 2004
Robots vs. human verification - January 2005
Address - January 2005
E-commerce and scroll bar - February 2005
Contact us
Legal disclaimer